COMMITMENT TO INNOVATION
Over the past 10 years Cityway has received innovation awards every year from recognised international organisations in the mobility sector.
COMMITMENT TO THE ENVIRONMENT
The Cityway head office is housed within a bio-climatic building, fitted with an efficient energy system to reduce its environmental footprint.
COMMITMENT TO QUALITY
Cityway is deeply committed to a quality approach. Its call centers have obtained NF services certification.
COMMITMENT WITH STARTUPS
In 2019, Cityway founded its own start-up incubator. Its aim is to support young and promising start-ups who dream of creating the mobility (of goods and people) and the leisure travel of the future.
2001
Establishment of Cityway
200
number of expert employees
27
number of clients supported in 2019 on their MaaS projects
"Choose a job you love, and you will never have to work a day in your life."
“Own the global vision, define development orientations, and most importantly understand everyone’s jobs to orchestrate the systems”
“Design applications tailored to the latest user habits and patterns”
“Have a good vision of what must be delivered, validate the quality of the application and fulfil the functional needs of our clients”
“Process and qualify the data of our partners, transpose it into our system and escalate it as quickly as possible into the applications and websites”
“Conduct behavioural surveys, always go straight to the point, be simple and logical, to create the most seamless customer journey”
“Be reactive in the responses we provide to our clients”
“Combined technical knowledge with the best advice for our clients… And make good coffee!”
“Implement innovative solutions and improve our algorithms so that, for the user, it is just as transparent and easy to use”
“Continuously seek to improve the performance of our solutions whilst maintaining the best possible quality of experience and service for passengers”
“The difficulty lies in bringing together all the partners to achieve a single point of entry and get their different systems to talk to each other, to simplify passengers’ purchases of all modes of transport”
“Always guarantee our customers’ satisfaction”
“Work every day to build the best quality customer relations for our PTA and transport operator clients”
“Remain close to our customers, understand their needs, and deploy our expertise in mobility services and the lever of digital technology to help them implement, step-by-step, their mobility policy”