The company CITYWAY S.A. makes every effort to protect your personal data, in compliance with applicable European and French legislation. This privacy policy aims to inform you about the purposes and conditions in which we process personal data that we may collect through different channels such as : our website [], our social media accounts or any events that we may organize. We invite you to take a moment to read this Privacy Policy in order to have all the information you need to understand how your personal data is used and to allow you to freely and fully exercise the rights granted to you by the law and by our Privacy policy.

Cityway can collect data that are considered as personal data by the law. In order to send you information, we need to collect and use your personal data.

This “Privacy Policy” aims to clearly state what type of data we collect, what we do with it, and set out your rights regarding its access, modification and storage and your objection to its processing.

Who is responsible for the data collected?
Cityway SA

Direction Commerciale

85, Rue Pierre Duhem

13594 Aix-en-Provence Cedex 3


Definition of “personal data”

“Personal data” can be defined as ”any information relating to an identified or identifiable individual”. A person can be identified either directly (first name, last name); or indirectly (by a login, a customer number, a telephone number, biometric data, one or more factors specific to their physical, physiological, mental, economic, cultural or social identity, and also by a voice or an image).

Use of personal data on our website

This is only necessary when you wish to contact us through the form on the website’s “CONTACT” page or any other page with a contact form, within the framework of commercial relations established most frequently between professionals: requests for information on our solutions or on digital innovation for mobility in general.

By asking us for information, you are deemed to have given your consent to the use of this data to communicate with you and to send you information relating to MaaS. You are free to unsubscribe at any moment. 

What data is collected?

E-mail address, Last name, First Name, Title, Job title, Company, Telephone number, Country, your area of interest.

Who uses this data and what for?

Only the employees in the Cityway sales department has access to your data. It will enable us to send you the information you requested, our newsletter, invite you to our events, communicate with you on subjects in connection with MaaS and measure your satisfaction with your use of our services. It will not be used for any other purpose.

Where is your data stored and for how long?

We pay particular attention to the storage of your personal data that we collect in the sole aim of establishing commercial dialogue.

Your data is stored on servers in the countries of the European Union. In the event that we transfer your data to a country outside the European Union, we will put in place a risk analysis and organisational arrangements so that the data concerned benefit from equivalent protection.

Your data is stored for three years following the termination of the commercial relationship, the expiry of your subscription or the date on which we respond to your request for information. We do not collect data that is irrelevant in view of our reciprocal commercial relationship.

Under no circumstances is your collected personal data transferred or sold to third parties or business partners for any use whatsoever.

What are your rights?

You benefit from the rights stipulated the General Data Protection Regulation (EU) no. 2016/679 (“GDPR”) and the French Data Protection Act no. 78-17 of 6 January 1978 subsequently amended, in particular as concerns access to your data, its rectification, its erasure and your objection to the collection and storage of this data.
You may gain access to your data or request that it be erased.
To exercise these rights, or in the event of query on how your data is processed, you can contact us electronically at or by post at Cityway SA – RGPD Service – 85, Rue Pierre Duhem – 13594 Aix-en-Provence Cedex 3 – France.

Please enclose a copy of proof of identity with your request.

If, once you have contacted us, you consider that your rights pertaining to information technology and civil liberties have been breached or that the measures do not comply with data protection rules, you are entitled to lodge a complaint with the French Data Protection Authority CNIL.