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Your transport service on demand, more efficient.

Improve the operational efficiency and profitability of your on-demand transport services by optimizing routes

Your on-demand more efficient transportation service
Fast deployment
From 1 to 1000 vehicles
Continued evolutions
Tailor-made support
Remake you want to take public transport

(Re)connect with the convenience of public transport

Imagine an on-demand transport service that makes it easy for you to get around. A friendly service, accessible from your smartphone or by making a simple phone call. You can track the arrival of the vehicle in real time and receive a notification when the vehicle is about to arrive at your location.

The
Simplified use from your smartphone

Encourage intermodality

Offer a seamless and seamless travel experience where transportation changes are easy. Our solution is designed to ensure connections with other modes of transport, even when these are managed by different operators.

The
Responsible and accessible mobility for all users
Encourage Intermodality with Cityway
Créez des récurrences avec l'offre Transport à la Demande Cityway

Stimulate the local economy and employment

Invest in a solution that facilitates access to the transportation network and promotes the growth of local economic activity. Allow users to travel over large areas or at times that are different from regular lines. Open up new job opportunities in your region by filling the “first and last mile” gaps in travel.

The
Accessible modes of transport for a better local economic situation

They trust us

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Booking a transport has never been easier

A solution designed to eliminate all booking friction, guaranteeing a simple, clear and accessible experience for all travelers:

Booking online or by phone
Adding to the calendar
Reminder SMS
Tracking the vehicle as it approaches
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Booking a transportation service with Cityway

A driving assistant

A driving assistant with Cityway

A tool designed to make life easier for drivers of on-demand transport.

  • Road guidance
  • Follow-up of care
  • Real-time road map
  • Report delay or absence
  • Vehicle geolocation
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A unique solution, suitable for everyone

Give visibility to your offer

Communicating effectively about transport services is often a challenge. Simplify your offer, thanks to the route search function, which indicates the possible drop-off points according to the place of departure.

Reassure travelers

Offer elements of reassurance to travelers and avoid unnecessary tensions with SMS reminders.

Make the territory shine

Personalize your mobile application and your website by integrating visual elements of your territory such as your logo and colors.

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Responsable Marketing qui utilise l'offre Cityway

Optimize your services

Take advantage of artificial intelligence assistance to optimize your services, while maintaining the possibility of regaining manual control if necessary.

Manage operational hazards

Reduce the impact of disruptions and maintain the trust of your travelers by keeping them informed in real time of possible changes.

Group as many bookings as possible

Give your travelers the option of joining the waiting list. Thus, in case of withdrawal, they will be the first to know and will be able to benefit from the available places.

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Une assistante d'exploitation qui utilise la solution Cityway

Keep an eye on the activity

Get a comprehensive, real-time view of all activity and proactively manage operations.

Promote local economic and social development

Offer flexible and adapted services to meet travel needs, whether during periods of low traffic or in less densely populated areas.

Improving user satisfaction

Simplify travel with complete and accurate information, and monitor the level of traveller satisfaction in real time.

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Une responsable des collectivité

Suggest the best routes

Each trip is scored according to your objectives (quality of service, duration, distance travelled). At the time of booking, your advisor will focus on options that allow you to reach your goals.

Manage activity in real time

Access a comprehensive, real-time view of telephone and digital bookings, and proactively manage operations.

Strengthen relationships with travelers

Keep essential information about your travelers, such as their usual pick-up locations and days, as well as their specific needs. This approach promotes a relationship of trust and proximity.

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La centrale d'appels de Transport à la Demande

Optimize your resources

Maximize the use of available resources, such as vehicles and drivers, by effectively planning trips and reducing empty kilometers.

Offer a flexible solution

Adapt on-demand transportation services to fluctuating demand, changing schedules, and the specific needs of travelers.

Facilitate travel

Offer the possibility of booking by phone, via the mobile application or the website, and automate the sending of text messages when the vehicle is approaching.

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Un chef d'entreprise avec une solution de Transport à la Demande

At your side to model your offer

For 20 years, our experts who have supported each project have started by modeling the supply of transport on demand, a critical step that determines the performance of the service. It is the combination of human expertise and the precision of technology that guarantee the relevance of our projections. Based on your requirements and our experience, we will build solid foundations for your on-demand transport offer:

Support from an expert in transport on demand
Modeling according to your requirements
Combining human expertise and the best of technology
Method proven for 20 years
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Modéliser votre offre Cityway

Take advantage of all the latest features

Profitez des dernières fonctionnalités dans l'offre Transport à la Demande

The on-demand transport solution works on the principle of SaaS, which means that it is updated regularly. Each month we enrich it with new functionalities and make improvements guaranteeing you a scalable and efficient solution without impacting your budget:

  • Scalable maintenance included
  • New features added every month
  • Solution always up to date
  • Controlled budget
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Ready to simplify travel
on your territory?

Get an estimate in less than 48 hours
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Your assistant to manage the offer of
Transport on demand

Easy registration of early reservations

Create bookings quickly and efficiently with our streamlined system that guides you through the process step-by-step.

Care for people with reduced mobility (TPMR)

The tool makes it possible to respond effectively to the specific travel needs of people with reduced mobility.

Ease of use

Our software is easy to use. You can quickly start optimizing your on-demand transport service.

Traveller manager

You have access to a centralized passenger database, allowing you to keep track of their travel preferences, specific needs or complaints.

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Integrate the traveller Information solution by Cityway ©

Give travelers a seamless, intermodal travel experience. Combine your on-demand transport offer with all the mobility offer of your territory in a single platform, thus simplifying their movements.

A perfectly complementary solution
Consistent offer in your network
A single interface for planning, booking and paying
A contact person for all your mobilities
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Payez et voyagez directement avec l'offre Transport à la Demande

Pay & Travel

Integrate sales into your on-demand transport solution and simplify the lives of travelers on your territory:

Easy to use
M-Ticket or e-wallet
Payment receipts
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The steps for your new mobility

Step 1
Project analysis

During a personalized interview with one of our experts, share with us the key elements of your on-demand transport service. Our team will simulate several scenarios and suggest adjustments according to the context and the zone.

Step 2
Subscription and Contract

Our subscriptions can be taken out directly by mutual agreement or via tendering procedures such as public procurement or the UGAP public procurement center (UGAP SCC).

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Step 3
Delivery and Personalized Training

A dedicated project manager will support you throughout the configuration of your on-demand transport optimization solution, thus guaranteeing its compliance with your specific needs. In addition, upon delivery, we offer extensive training to users of the software to ensure rapid and effective adoption.

Step 4
Continued monitoring and evolution

Your privileged interlocutor will remain at your side throughout our collaboration to help you achieve your goals. We are committed to maintaining and developing the solution according to your needs and the changes planned in our roadmap.

Une conductrice avec une solution Cityway
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An interface to manage your services of
transport on demand in complete autonomy

With the on-demand transport solution by Cityway, managing your on-demand transport service becomes child's play!

A tool dedicated to the exploitation of a transport offer on demand:

  • Setting up the offer (non-competition, reservation deadline, priority profiles)
  • Management of reservations from call centers and the Internet
  • Dynamic editing of service sheets and roadmaps
  • Management of operational hazards (absence of driver, vehicle)
  • Quick information for travelers
  • Real-time vehicle tracking
  • Detailed performance statistics
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Le pilotage des données de mobilité Cityway

You manage your offer in complete freedom. Our teams remain available to assist you.

A connected solution to your entire mobility ecosystem

Unify all the modes of transport available on your territory in a single platform. Explore new multimodal travel options to enrich your transport offer. We integrate the mobility offers available on your territory.

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La solution Cityway, au coeur de votre stratégie de mobilité
Intermodal
Regular lines
Regional lines and TER
Soft and shared mobility
Personal car and P+R

The package adapted to your needs

Be in control of your budget with our clear packages and no hidden costs. Each package offers a base of functionalities, complemented by flexible options from the extensions catalog.

Fast deployment
Personalization
Full support
Scalability
The unique offer
Administrator interface
Management tool in the supply of transport on demand
Dynamic race optimizer
Editing roadmaps
Management of operational hazards
Visualization of statistics
Driver interface
Drivers mobile application
Traveller services
Sending SMS and email
Waiting list
Traveler interface
Personalized website
Accessibility
Management of a transport service for persons with reduced mobility (TPMR)
Operational services
formations
Assistance
Access to developments
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Optional
Administrator interface
Tool for managing non-dedicated fleets and for dispatching trips (taxi)
No competition with regular lines
Real-time reoptimization engine
Traveller services
Real-time correspondence
Traveler interface
Custom mobile app
sales
Electronic wallet
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Integrate the Passenger Information solution by Cityway ©
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The solution Transport on demand by Cityway meets the mobility challenges of territories

Manage your on-demand transport offer in a single platform:

Definition of service
Scheduling
Assignment of vehicles and drivers
Real-time supervision
Management of operational hazards
Booking manager
Booking decision support
Optimizing services
Traveler CRM
Statistics
Application Drivers
Passenger grouping
No competition with regular lines

A website and a mobile application to simplify reservations and payments

Information and reservation 24/7
Correspondence guarantee
Confirmation of reservation by SMS
Adding to the calendar
Waiting list registration
Sale: Mticket and e-wallet (optional)
Modification or cancellation
Reminder SMS
Real-time vehicle tracking
Billing follow-up

Performance indicators to optimize your services:

Summary of passengers carried
Kilometers traveled
Average travel time
Cancellations and no-shows
Mapping of pick-up and drop-off locations
Analysis of the most popular origins/destinations
Grouping rate
Booking deadlines
Booking channel

Let's create togetheryour new accessible mobility

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Dedicated support
Mobility expert
Made in France